Cancellation & Refund

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Order Cancellation

  • Orders once confirmed cannot be cancelled.
  • However, in exceptional cases like duplicate payments or order errors, cancellation requests may be considered if raised within 24 hours.

Refund Eligibility

  • Refunds are only processed in cases of incorrect or damaged product delivery.
  • Requests must be submitted within 7 days of delivery with valid proof.
  • Shipping charges (if any) are non-refundable.

How to Claim

To request a cancellation or refund, please email us at support@trueedu.in or call us at +91-7807585896. Our support team will verify and process eligible refunds within 5–7 working days.